Negotiating effectively is a subtle, unobtrusive professional skills. It has to learn just like any other skill. It directly influences corporate profitability. All company staff members should know how to negotiate. If you are not aware of negotiation principles, you are costing your company millions of dollars in lost opportunities. Your prospects, customers, suppliers, partner and associates are applying negotiation principles and tactics on you right now, encouraging you to give them a gibber portion of your share of the pie-without you realizing it. Of course, you don’t realize it- because the basic premise of negotiating is that applied without the other side even remotely sensing it.
Objective: By the end of the session, participants would understand principles of business negotiation that they can use to create a competitive edge for themselves and their companies. The would be able to prepare, plan, develop and execute appropriate strategies in business negotiation and transaction.
Course Contents:
- Negotiation concepts
- Negotiation styles
- Solo negotiator or team of negotiators
- Psychology in negotiation
- Opening tactics
- Tactics- How to’s
- Deadlock, impasse, stalemate
- The importance of communication in negotiation
- Peculiarities of negotiating over the telephone
- Money & Negotiation
- Power in negotiation
Facilitator: GK Lim is a training consultant in the area of consultative / solution-centric selling skills, key account management, negotiation skills, customer service excellence, Emotional Intelligence enhancement , stress management and mind / intuition enhancement.
Date: 17-18 March 2009 (Tue-Wed)
Time : 9:00am-5:00pm(Tue)
Venue : KTAR Learning Centre (Wisma MCA)
Fee : RM 650.00 per pax (inclusive of course materials, lunch & refreshments)
Enquiry / Registration: 03-4145 0123, Ms Haagen ext 571
** Fee covers course materials, refreshments and Certificate of Attendance
* Closing date for registration is one week before the respective workshop